1. Scope and application
Yakoloja is the public product and website name of Yakoloja Holdings Ltd. This Privacy Policy applies to yakoloja.com, our websites, products, login flows, support channels, business operations, and related services that link to or reference this Policy.
This Policy is intended to cover account creation, direct sign-up, business onboarding, customer support, analytics, marketing communications, transactions, integrations, and social authentication flows, including Facebook Login, Google Sign-In, and Sign in with Apple.
Where a specific product, feature, or third-party integration presents additional notices, those notices supplement this Policy.
2. Information we collect
Information you provide directly
We may collect information you provide when you contact us, create an account, submit forms, request support, register a business, use a product area, join a partnership discussion, or otherwise interact with Yakoloja.
- Name, display name, username, company name, and profile details
- Email address, phone number, physical address, and other contact information
- Business registration, operational, storefront, catalog, or profile information
- Support messages, documents, uploads, onboarding details, and communications
- Payment, billing, transaction, or payout-related details where relevant to a product or service
Information from social sign-in providers
If you choose to sign in with Facebook, Google, or Apple, we may receive information from those providers depending on the permissions you approve and the provider’s own settings.
This may include basic profile information used to authenticate you, create or connect your account, improve security, and support account recovery or support requests.
- Name, first name, last name, or display name
- Primary email address or Apple private relay email where applicable
- Profile photo or avatar where made available
- Provider-issued account or user identifier
- Locale, language, or basic account metadata where made available
Automatically collected information
We may automatically collect technical and usage information when you access our sites, products, APIs, or support channels.
- IP address, browser type, device identifiers, operating system, and approximate location
- Pages viewed, features used, timestamps, referrers, interaction logs, and error reports
- Cookies, local storage, pixels, and similar technologies used for core site operation, analytics, preferences, and security
3. How we use information
- Provide, operate, secure, and improve our websites, products, and services
- Create, maintain, authenticate, and manage accounts and business profiles
- Process transactions, service requests, onboarding, and support interactions
- Enable social sign-in, account linking, fraud prevention, and security monitoring
- Communicate updates, service notices, onboarding guidance, and support responses
- Analyze usage, troubleshoot issues, test features, and plan service improvements
- Meet legal, regulatory, tax, accounting, security, and contractual obligations
4. Legal bases for processing
Where applicable law requires a legal basis for processing, we may rely on one or more of the following: your consent, performance of a contract, legitimate interests, legal obligations, or protection of vital rights and security interests.
Our legitimate interests may include service administration, fraud prevention, product improvement, communications, operational planning, and maintaining platform integrity.
6. International transfers
Yakoloja Holdings Ltd may operate, contract, store, or process information across multiple countries. By using Yakoloja, you understand that information may be transferred to and processed in jurisdictions outside your own, subject to reasonable safeguards and contractual or technical controls where required.
7. Data retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, security, fraud prevention, legal compliance, accounting, dispute resolution, and enforcement of agreements.
Retention periods may differ depending on the product, the type of account, the nature of a transaction, the applicable law, and whether a deletion request is pending or completed.
8. Your rights and choices
Depending on your jurisdiction, you may have rights to access, correct, update, export, restrict, object to, or delete certain personal information, or to withdraw consent where processing relies on consent.
You may also be able to manage cookies or communications preferences through your device, browser, product settings, or account settings where available.
- Request access to information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your account or personal data, subject to lawful exceptions
- Object to or request limitation of specific processing activities where applicable
- Request information about how we handle data received through social sign-in
10. Security
We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Children’s privacy
Our services are not directed to children under the age required by applicable law for the relevant service, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review and take appropriate action.
12. Account deletion and data deletion requests
You may request account deletion or personal data deletion through our contact channels or any deletion tools we make available. We may need to verify your identity before acting on a request.
When a deletion request is validated, we will delete or de-identify information that is no longer required, subject to lawful retention requirements, fraud prevention, security logs, financial records, backups, and dispute or compliance obligations.
For social-login-related deletion requests, including Facebook Login data deletion requests, see our dedicated Data Deletion page.
13. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our products, operations, technologies, legal requirements, or business practices. When we do, we will update the effective or last-updated date on this page.
14. Contact us
For privacy, data protection, account, or social-login questions, you can contact Yakoloja Holdings Ltd through our website contact page at yakoloja.com/contact or through the official support channel published on our site.
9. Social login and account linking
If you authenticate through Facebook, Google, or Apple, those providers process your information under their own policies as well as ours. We use information received through those providers to verify identity, create or connect your account, improve security, and support legitimate account operations.
We do not receive your password for third-party login providers. Authentication tokens or credentials issued through those providers may be used only as necessary to maintain access, verify identity, and operate the related sign-in flow.
Where an account is linked to a social-login provider, disconnecting the provider may affect account access unless another sign-in method is available.